Loren Nason

Tech Support

The Robots are Giving Up

The Knightscope K5 security robot was supposed to patrol the Georgetown Waterfront, a ritzy shopping-and-office complex along the Washington Harbour in D.C. Looking like a mutant hybrid of R2D2 and a Dalek, the K5 was built to be a crime-fighting robot that could rove the streets and monitor for suspicious activity. It has been used in some…

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Redesign with Beaver Builder – Part 2

Have a fun and safe 4th of July. I didn’t want to leave the home page unfinished. So I recorded a screencast while I worked on the site last week. I did this video differently. I didn’t do the work and talk while I was doing it. Instead I recorded the work and then brought…

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Tech is Boring

Why don’t I talk about how to fix tech stuff?  Because I find the subject absolutely boring and uninspiring. I should be thankful for all those stupid people out there who still can’t figure out where they need to type a website address to go to it. Today I had to remind someone that opening…

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Really? You can’t figure this out?

I still am amazed at the amount of people who can’t create an internet shortcut on the desktop of their computer. I wouldn’t be amazed at someone who only started using computers recently such as elementary aged school children. People say; “Oh, but Loren, fixing computers isn’t their job”. True, fixing computers might not be…

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When Tech Support Assumes …..

you know where the power button is on the computer you have had on your desk for sometime and know how to use it. When we find out we are wrong; we are not the ass, you are. Tale from Tech Support -> Mac user didn’t know there was a power button

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