Tech Support
Google Apps Email Sent but Not Received
A client today was reporting that some recipients were not receiving their emails. The recipient couldn’t find it in Spam/Junk nor did the sender receive any bounce messages. To help the client (sender) I logged into their Google Apps admin console and then search their email log using the “Email Log Search” feature. It allows…
Read MoreThe Big Secret in Tech Support
Nobody knows what they are doing, not even the experts. I stumbled upon this article at PageLines – The Big Secret in Web Development(WordPress theme framework) about a talk by speaker Mickey Kay. Mickey had asked some Web Developers the question: When coding what % of the time do you know exactly how to do…
Read MoreFix or Replace – That is THE question
There comes a point in time when everything you own will break down. The question you always have to ask yourself is “should I fix it or buy a new one” I often get this question when it comes to printers. I had one actually this past week. The client had an ancient Canon all in…
Read MoreStop Charging Kids with Felonies
Imagine an eight grade boy playing a prank on a teacher he didn’t like by painting the teachers desk a different color. What should be done to the student? I would say a suspension for a few days are in order and maybe some after school work like picking up trash or something. Now imagine…
Read MoreTech Support for the day
Fun with Windows 8 I had some fun cleaning up a Windows 8 computer that was taken over by some malware. The interesting thing is that after the malware cleanup the sound would not work and the control panel would not open even though the machine scanned clean. The reason the sound wouldn’t work is…
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