Tech Support
Diagnosing a Technical Issue
Forcing another post because nothing else is coming to mind. Scans from Scanner going to Junk Today I was teaching a co-worker how I would diagnose an issue reported today where the customer has a scanner that does scan to email. They scan the document and email it to themselves. The email is technically not…
Read MoreWhat to Expect in IT
When you get into IT don’t expect it to be all sunshine and rainbows and getting to build cool shit. All that cool shit you learned in school will get pushed to the side. Most of you for a long while will be just fixing shit that breaks. Want to only build and never fix?…
Read MoreGetting Into IT Industry (part 1 of ?)
A friend of a friend last SaturdayHere asked how he could get into the IT industry. He currently is in the construction industry and wants to transition to another career. Why? Half serious, I asked him why in the hell he want to get himself and get into IT and endure this torture. But it…
Read MoreTech Support – The Game
Do you want to be in I.T.? You have to start in the trenches and answer the phone. Many of my friends and family wonder what it is like answer the phone everyday. While I was going down the rabbit hole of the interwebs and looking for Tech Support youtuber’s i found this interesting “game”…
Read MoreThe Robots are Giving Up
The Knightscope K5 security robot was supposed to patrol the Georgetown Waterfront, a ritzy shopping-and-office complex along the Washington Harbour in D.C. Looking like a mutant hybrid of R2D2 and a Dalek, the K5 was built to be a crime-fighting robot that could rove the streets and monitor for suspicious activity. It has been used in some…
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